There was a problem uploading the file

[Argus]

Please contact us for assistance.

 

Any idea what this means? I've been getting it more often lately when trying to upload picture files. The files aren't large, less than 100k. I've been using Firefox but I tried with Edge and it gave the same message.

[Charles Anthony]

Do you get that message EVERY time you use Edge to upload a file?  

Do you ever get that message when using FireFox to upload a file?  

 

I just tested both browsers and they posted audio, video+audio and image files without a problem.  I am alerting Greg about this but he will likely need more information.  

[Argus]

4 hours ago, Charles Anthony said:

Do you get that message EVERY time you use Edge to upload a file?  

Do you ever get that message when using FireFox to upload a file?  

 

I just tested both browsers and they posted audio, video+audio and image files without a problem.  I am alerting Greg about this but he will likely need more information.  

No, not every time. Until recently I never got it. but now I get it about half the time. The files I'm trying to upload are jpgs and the last one that gave me trouble was 43kb in size. Just tried it with Chrome and Explorer and got same message.

edit. Never mind. Have solved the problem. Still don't know what caused it though. I tried to open the files in paint shop pro, only to find that it wouldn't open them. No idea why. I was able to open them in Paint, though, then save them again, and that was all it took to be able to upload them. Again, no idea why as I changed nothing.

Edited March 18, 2020 by Argus

[Greg]

Ok, in the future, it's best to screen capture the error given, along with a detailed walkthrough of how you go to the error.

Then I can try to replicate the problem.

I'm glad you got it fixed. I believe the system will attempt to determine if the file is corrupted or not, before allowing it to fully upload.

Cheers!