This is what i have written to ICBC:
I actually have several complaints about the Penticton DL office.
Every time I have visited this place Its been a bad experience. I had a Manitoba drivers licence class 5A and and driver experience of over 20 years outside Canada. In two different occasions nobody there really knew what to do with me to exchange my license after hours and multiple consults they decided I have to take both knowledge and rd test, so they took my previous licence. So I took the knowledge test then had an appointment for the rd test. After it they took my only photo ID and asked to be returned to me. They wouldn't´t do it, maybe they thought was another licence in any case they kept me waiting for a long time when i had a list of stuff to do and people waiting for me, appointments etc. I asked the front desk person why are they not giving me my ID they are discussing about it responded. Discussing what? There was nothing to discuss it was my ID, after a while they just simply returned of course no apologies just arrogance. In the other hand the rd test was an absolute joke. Clearly I know how to drive well and safe but they dont care about that. They pointers the agent gave me made no sense like checking my right when i am turning which i always did maybe i just needed to be exaggerated in my body movement like a beginner. Also in the notes wrote that I was going 37 in main st which is a 50 km rd and westminster 40 which is also a 50km rd. True i did speed in a desertic playground zone. Also said that in stop i would not make a complete stop not true but of course who are you going to believe? Also in the agent's notes as a violation "turned right on a red light". Since when you cant do that? There was nobody else coming from other direction that wouldn't let me do that safely. Disappointing experience for sure but I guess cant do much about it...