Legato Posted September 16, 2025 Report Posted September 16, 2025 Hi Greg. Was locked out for a while with password problems. The password change/reset option is not functioning. An email is supposed to be sent with instructions on changing password, the email never gets sent. Also tried to create a new account the same problem occurs, no email is sent. Tried many time to contact with no response, is there a bug? Quote
Forum Admin Greg Posted October 1, 2025 Forum Admin Report Posted October 1, 2025 I'll look into this issue. Quote Have any issues, problems using the forum? Post a message in the Support and Questions section of the forums.
Forum Admin Greg Posted October 1, 2025 Forum Admin Report Posted October 1, 2025 I apologize for the issue, IPB shut down support for SendGrid, which is the service we were using to send transactional email. This issue has been fixed, and emails should now resume sending. Quote Have any issues, problems using the forum? Post a message in the Support and Questions section of the forums.
Legato Posted October 2, 2025 Author Report Posted October 2, 2025 9 hours ago, Greg said: I apologize for the issue, IPB shut down support for SendGrid, which is the service we were using to send transactional email. This issue has been fixed, and emails should now resume sending. Thanks Greg. I think the problem may also have prevented new users from joining, as the last was July 25th. Quote
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